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Recap Blog: PTT Feedback Panel

To follow up from Denola Burton’s Feedback Torch Talk in early June, our Developing Leaders and Developing Professionals recently held a panel discussion filled with practical tips and ways to give and receive feedback.

Here are 5 quick takeaways from the session to integrate into your practice of giving and receiving feedback:

1.Giving feedback? Read the room (even if it’s a virtual room!)

  • Ask the receiver how their day is going to gauge their mood.
  • Look for cues and body language to see if the receiver of the feedback seems open to receiving it.
  • Ask yourself three questions before reaching out to your audience: 
    • 1.) Who am I talking to? 
    • 2.) Why does this matter to them?
    • 3.) Why is it relevant for them to know right now? 
  • In virtual environments, pick up the phone and chat directly since emails and texts can be difficult to detect tones.

2. Looking to receive feedback? Get specific with your questions.

  • What exactly do you want to know? Consider SMAART goals and incorporate those into your ask. 
  • What are your intentions and how can feedback help you grow into your next role? Here are a few examples: 
    • I’m interested in this _______position. What skills would you be looking for in this role?
    •  How could I do this task better?

3. In a new position/new company? Build rapport to help create a positive  environment.

  • Show your interest in your peers as people and build positive relationships.
  • Ask questions! Build credibility and learn about the areas of opportunity in the company. 
  • How is success measured on the team? Learning the ins and outs can help you be an engaged team member.

4. Play to others’ strengths to give constructive feedback. 

  • Have you or your team taken any personality assessments such as Strengths Finder or Myers-Briggs? Leverage these assessments to help you understand your peers. For example, some people respond best to facts and data, while others respond better to empathy. Taking a specialized approach can help the receiver be more open to your feedback.

5. Rebecca, Amna and Nikki recommend these books to help improve your feedback skills: